Artificial Turf Installation: 1-Year Limited Warranty on workmanship.
Fencing Installation / Repair: 1-Year Limited Warranty on workmanship.
Hardscapes/Pavers, Flagstone, Retaining Walls: 1-Year Limited Warranty on workmanship regarding settling or shifting only.
Sprinkler & Irrigation Installation / Upgrade / Repair: 6-Month Limited Warranty on workmanship. Extension to 1-Year Limited Warranty is automatic if Pinnacle is engaged for additional services to perform the system winterization before first freeze and to perform system startup the following spring without any other system intervention in the interim by the property owner or any other 3rd party.
Sprinkler & Irrigation Winterization: 9-Month Limited Warranty on workmanship if Pinnacle fails to perform an effective winterization to industry standards (must be scheduled before first freeze) resulting in ostensible freeze-related damage to system components. This warranty is only valid if Pinnacle is also engaged for additional services to perform the system startup without any other system intervention in the interim by the property owner or any other 3rd party. Performing winterization to industry standards does not guarantee zero damage or failure from temperature cycling and general aging of system components. Warranty coverage is limited financially to the fees paid for winterization service, applied as a discount to the fees for freeze-related repairs.
Seeding (Over-seeding, Repair seeding): 45-day Limited Warranty on workmanship with respect to seed coverage and germination.
Workmanship includes appropriate irrigation only if Pinnacle is engaged for additional service to be responsible for irrigation settings, performance, and monitoring during the warranty period. This warranty may be voided if seeding failure is due to under watering or over watering (inconsistent with Colorado Springs Utilities guidelines for seed establishment) that is not the responsibility of Pinnacle.
This warranty covers 100% of the service fees and material costs to do one (1) re-seeding of sections improperly established due to Pinnacle’s inadequate workmanship and not due to improper watering, temperature shock, or other environmental stress or disease, as judged by a 3rd party lawn health specialist deemed acceptable to Customer and Pinnacle in advance, at the expense of Customer (which will be reimbursed by Pinnacle if the judgment is in favor of the Customer).
Sod Installation: 30-day Limited Warranty on workmanship with respect to installing according to industry standards and only when installed between May 1 and Sep 16. Sod materials are subject solely to any supplier nursery warranty provisions, which typically requires contractor or customer sourcing at nursery retail pricing.
Workmanship includes appropriate irrigation only if Pinnacle is engaged for additional service to be responsible for irrigation settings, performance, and monitoring during the warranty period. This warranty may be voided if sod degradation or death is due to under-watering or over-watering (and inconsistent with Colorado Springs Utilities guidelines for sod establishment) that is not the responsibility of Pinnacle.
This warranty covers 100% of the service fees and material costs to do one (1) replacement of sod sections improperly established due to Pinnacle’s installation error and not due to improper watering, temperature shock, or other environmental stress or disease, as judged by a 3rd party lawn health specialist deemed acceptable to Customer and Pinnacle in advance, at the expense of Customer (which will be reimbursed by Pinnacle if the judgment is in favor of the Customer). This warranty is valid only if date-stamped detailed wide-view and close-up photo documentation at weekly intervals after installation are provided to Pinnacle along with the claim, and only if the problem is reported to Pinnacle within 3 days of sod distress becoming visually evident.
Trees & Shrubs: 90-day Limited Warranty on workmanship with respect to planting/installing tree/shrubs according to industry standards and only when planted/installed between April 1 and September 30. Tree/shrub materials are subject solely to any supplier nursery warranty provisions, which typically requires contractor or customer sourcing at nursery retail pricing.
Workmanship includes appropriate irrigation only if Pinnacle is engaged for additional service to be responsible for irrigation configuration, settings, performance, and monitoring during the entirety of the warranty period. This warranty is void if tree/shrub degradation or death is due to under-watering or over-watering that is not the responsibility of Pinnacle.
This warranty covers 100% of the service fees and material costs to do one (1) replacement for a dead tree/shrub if clearly due to Pinnacle’s planting/installation error and not due to improper watering, temperature shock, or other environmental stress or disease, as judged by a 3rd party certified arborist deemed acceptable to Customer and Pinnacle in advance, at the expense of Customer (which will be reimbursed by Pinnacle if the judgment is in favor of the Customer). This warranty is valid only if date-stamped, close-up photo documentation at weekly intervals after planting are provided to Pinnacle along with the claim, and only if the problem is reported to Pinnacle within 3 days of plant distress becoming visually evident.
